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Xiaomi’s Redmi team is encouraging users who aren’t planning immediate phone replacements to hold off, noting some older Redmi models may soon be eligible for larger-capacity battery replacements. The comment follows Xiaomi’s paid battery upgrade pilot for the Xiaomi 13 series — a 189 CNY service combining an upgraded official battery and installation — and signals possible expansion to legacy devices. If rolled out broadly, the program could extend device lifespans, improve repairability, support sustainability goals, and offer a cost-effective retention tool versus buying new handsets, reshaping after-sales strategy in the smartphone market.
Paid battery upgrades could change after-sales strategy by extending device lifespans and boosting repairability. Tech professionals should assess impacts on service operations, parts logistics, and customer retention models.
Dossier last updated: 2026-05-26 06:01:39
A user on Chinese social platform Coolapk posted a light, personal anecdote praising their girlfriend’s unusually durable belongings. In the post’s title, the author says they have long found their girlfriend “amazing” because her items last an exceptionally long time, citing a fan the author bought for her eight years ago that still works and “shocks” them each summer when it is taken out again. The post is tagged with “#我在酷安晒女友#” (showing off a girlfriend on Coolapk) and “#关于夏天的小事#” (small summer matters). No additional article body, product details, brand information, or broader context is provided beyond the title.
A Chinese social media post claims an “XDM” device bought at launch has lost one battery “cell/bar” after only about six months of use, and the user asks what to do next. The post includes the hashtag “#HyperOS,” suggesting the device may be a Xiaomi phone running Xiaomi’s HyperOS, but no model, diagnostics, or warranty details are provided. The author also says the post drew heavy attention (“traffic”) and they cannot reply to all messages, asking commenters to be less harsh. With no article body or supporting data, the only confirmed information is a user-reported battery degradation concern and a request for advice.
小米 REDMI 产品经理建议近期不换手机的用户再等等，称部分机型可换更大容量电池
A Redmi product manager at Xiaomi recommended users who don’t plan to replace their phones immediately wait, saying some older models may be eligible for larger-capacity battery replacements. The comment follows Xiaomi’s rollout of a paid battery upgrade service for the Xiaomi 13 series — offering higher-capacity official batteries for 189 CNY (149 CNY battery + 40 CNY labor). The manager indicated the program could expand to more legacy models, potentially extending device lifespan and offering a lower-cost alternative to buying new phones. This matters for after-sales service strategies, repairability, sustainability, and customer retention in the smartphone market.